The owner of the HOME 7 ZONES online store (hereinafter referred to as the Online Store) is Home 7 zones OÜ, registration code 14754234, located at Puhkekodu tee 61-4 Pirita district, Tallinn Harju county 12015
Validity of the sales contract, product and price information
The terms of sale apply to the purchase of goods from the Online Store.
The prices of the products sold in the online store are indicated next to the products. The price includes a fee for delivering the goods.
The fee for delivering the goods depends on the location of the buyer and the method of delivery. The delivery fee is displayed to the buyer when completing the order.
Information about the product is provided in the Webshop directly next to the product.
Forming the order
To order the goods, you must add the desired products to the shopping cart. To complete the order, you must fill in the required data fields and select the appropriate method of product delivery. The amount of the fee is then displayed on the screen, which can be paid by bank transfer or using another payment solution (PayPal, credit cards). It is also possible to choose "payment by invoice" as the payment method, in which case we will send you an invoice for making the payment.
The contract enters into force from the receipt of the amount to be paid to the current account of the Online Store.
If the ordered goods cannot be delivered due to the end of the goods or for some other reason, the buyer will be informed of this as soon as possible and the money paid (including the costs of delivering the goods) will be returned without delay, but no later than within 14 days of sending the notice.
- You can pay for your order by bank transfer, credit cards or on the basis of an invoice
- Estonian bank links: Swedbank, SEB, Luminor, LHV, Coop Pank, Citadel, Revolut
- The seller does not have access to the customer's bank details and credit card details
- Payment is made in euros
NB! When paying with a bank link, be sure to press the "Back to the merchant" button on the bank's page.
Payments are handled by Montonio Finance. Payment is made outside the Webshop in a secure environment - when paying with a bank link, in the secure environment of the respective bank, and in the secure environment of Maksekeskus AS when paying with a credit card. The seller does not have access to the customer's bank and credit card data. The contract enters into force from the receipt of the amount to be paid to the current account of the Online Store.
The owner of the online store is the responsible processor of personal data and forwards the personal data necessary for making payments to the authorized processor.
The goods are sent within the Republic of Estonia.
Goods are sent to other European Union countries only by special agreement.
The online store uses DPD, Itella and Omniva services and Home 7 Zones OÜ transport for the delivery of goods.
Parcels within Estonia usually arrive at the destination specified by the buyer within 2-5 days or 1-3 weeks from the date of entry into force of the sales contract, depending on the location of the item, which is displayed with the description of each item.
For delivery outside Estonia, contact the online store firstname.lastname@example.org to find out delivery times
Online orders can also be picked up at the warehouse at Suur-Sõjamäe 35b, 11415 Tallinn. To do this, please select "Can pick up at the agreed time" as the delivery method in the shopping cart.
Right of withdrawal
After receiving the order, the buyer has the right to withdraw from the contract concluded in the e-shop within 14 days [depending on the products, the buyer may not have the right of withdrawal, in such a case the corresponding products and services must be listed and they must meet the conditions listed in § 53 (4) of the Law of Obligations Act].
The right of withdrawal does not apply if the buyer is a legal entity.
In order to use the 14-day right of return, the ordered goods must not be used in any other way than is necessary to make sure of the nature, characteristics and functioning of the goods in a way that is allowed for testing the goods in a physical store.
If the goods have been used for purposes other than what is necessary to verify the nature, characteristics and functioning of the goods, or if they show signs of use or wear, the Online Store has the right to reduce the refundable fee according to the decrease in the value of the goods.
In order to return the goods, a statement of withdrawal from the purchase of the goods must be submitted in a simple form and sent to the e-mail address email@example.com within 14 days of receiving the goods at the latest.
The cost of returning the goods is borne by the buyer, unless the reason for the return is that the item to be returned does not correspond to what was ordered (e.g. a wrong or defective item).
The buyer must return the goods within 14 days after submitting the application or provide proof that he has handed over the goods to the carrier of the goods within the aforementioned period.
Upon receiving the returned goods, the online store will return to the buyer immediately, but no later than 14 days after receiving the withdrawal, all fees received from the buyer under the contract.
The online store may refuse to issue refunds until it has received the item that is the subject of the contract or until the buyer has provided evidence that it has returned the item, whichever occurs first.
If the buyer has explicitly chosen a delivery method other than the cheapest usual delivery method offered by the Online Store, the Online Store does not have to refund the cost to the consumer,